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Customer Ratings & Reviews for Schaffner Insurance Agency

8 Reviews | Leave a Review
We have been customers of Schaffner Insurance Agency for 25 years.  We have multiple policies with them and anytime we have had any questions regarding our policies, they have always answered in a timely and professional manner and resolved our problems.  Bob has always been courteous and congenial from the first day that we met him.  We have and will recommend Schaffner Insurance to all our family and friends.
Frank & Janet Catalano, Andover, MA
Robert Schaffner has been our agent for the past three years.  We have four cars and two homes insured through his agency.  During this time he has given us the utmost professional and very personal attention.  He has given us the best coverage with exceptional rates.  He has a very strong background and knowledge of the insurance world.  He always returns our calls and keeps us updated on policy changes throughout the year.  Overall we have been very pleased with his professionalism.
Vincent & Cheryl Puccio, Tewksbury, MA
My husbands canteen truck insurance had been $3,000 yr for several years and continued to increase.  I knew it seemed very high, so I decided to call Schaffner Insurance and within 2 days they had decreased my husbands insurance cost by half!!  Comparing apples to apples, I could not believe the savings and Schaffner Insurance took care of everything, making it a simple switch.
Kelley C., Wilmington, MA
Schaffner Insurance Agency has always treated me well and always going above and beyond to help me with my questions and concerns.  They take the time to understand my needs, so that they can offer me the best solutions.  The personal attention they give me as their customer, makes them the #1 Insurance Agent around.
Maria S., Tewksbury, MA
Being able to count on your Insurance Company is a huge plus and Schaffner Insurance provides that kind of customer service.  I have several vehicles insured thru Schaffner Insurance as well as my construction company's general liability, workers comp and several properties too.  They provide me with excellent care.  No automated lines to go through, you acutually get a person when you call.
D&J Construction, Tewksbury, MA
I have had auto and homeowners insurance through Schaffner Insurance for 16 years and have always received excellent service.  Bob and Melanie are knowledgeable, courteous, and friendly.  They take the time to answer questions and I always feel I have their undivided attention.  More importantly, they ensure that I'm getting the best coverage at the best rates possible.  If you want personalized service (that is, a real person at the other end of the line), I highly recommend Schaffner Insurance.
Linda Hamel, Newburyport, MA
I insured my very first car with Schaffner Insurance almost twenty years ago.  Bob Schaffner and his staff have continuously provided me with superior service.  There have been many times that Bob  has helped me with finding the correct policy depending on my needs at that time.  It is nice to know that I have an agent I can trust and will answer the phone when I call.  I just insured my ninth vehicle with Schaffner Insurance and I couldn't imagine ever using anyone else.
Brian M., Tewksbury, MA
I prefer paying my bills in person.  Service is quick and always comes with a smile. 
Dave P., Tewksbury, MA
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